Privacy Policy

Effective Date: 1st September 2020
Last Updated: 5th June 2025

At DIAN Jewelry, we are committed to complying with the UAE Personal Data Protection Law (PDPL - Federal Decree Law No. 45 of 2021) and international data privacy standards (GDPR, where applicable). This Privacy Policy outlines how we collect, store, process, and protect your personal data.

●    Personal Info: Name, address, phone number, email, ID (for high-value orders).
●    Payment Info: Credit/debit card details (securely processed, never stored by us).
●    Device Info: IP, browser type, device type, location data, cookies.
●    Order History: Items purchased, order value, delivery info.
●    Marketing Preferences: Only if you opt in.

●    To fulfill orders and process payments
●    To comply with legal obligations (e.g., VAT invoicing, customs declarations)
●    To detect and prevent fraud
●    To provide personalized shopping experiences

To send relevant promotions and updates (if opted-in)

We process your data based on:

●    Contractual necessity (to fulfill your orders)
●    Legal obligations (e.g., VAT reporting)
●    Legitimate interest (fraud prevention, business improvement)
●    Consent (for marketing)

●    SSL encryption on all transactions
●    ISO-certified server providers
●    Limited access to personal data by authorized staff only
●    Regular audits and malware scanning

We may share data with:

●    Payment gateways (e.g., Stripe, PayTabs)
●    Shipping companies (e.g., Aramex, DHL)
●    Email service providers (e.g., Klaviyo, Mailchimp)
●    Government authorities when legally required

We do not sell your data. All third-party processors follow strict confidentiality terms.

You have the right to:

●    Access your personal data
●    Request corrections
●    Withdraw consent for marketing
●    Delete your account (subject to retention rules under UAE law)
●    File a complaint with the UAE Data Office

To exercise any of these rights, contact legal@dianjewellery.com.

We use cookies for site functionality and analytics. See our [Cookie Policy] for full details.

We retain personal data only as long
as necessary for:

●    Order and warranty support
●    Legal compliance (minimum 5 years under UAE commercial law)
●    Fraud prevention

If you are located outside the UAE, your data may be processed within UAE-based servers. We use internationally recognized safeguards for data transfers when required.

We do not knowingly collect data from individuals under the age of 18.

We may update this Privacy Policy to reflect legal, operational, or business changes. Please check back regularly.

📧 legal@dianjewellery.com
📞 +971 58 534 7991
📍 Suite 74, 3rd Floor, Zone 5, The Gold Center Building, Al Khor Street, Gold Souk, Deira, Dubai, UAE