Reserve Your Festive Gold

Submitting a reservation request does not automatically lock a gold price. Because gold rates fluctuate constantly, our concierge team contacts you directly with today's live rate and explains the requirements to secure that quotation.

No payment is processed on this website. Payment is arranged directly with our concierge after verifying vault stock, confirming the exact gold rate, and agreeing on fulfilment arrangements (cash on delivery within UAE limits, bank transfer, or payment at our boutique).

When you submit this form, your request is marked as Reservation Requested. It is confirmed once our concierge contacts you, verifies product availability, and confirms your scheduling.

Complimentary home delivery across Dubai and the UAE requires a minimum combined gold weight of 8 grams (8g) across your selected items. Orders under 8g are eligible for free boutique collection or custom paid delivery quotes.

Yes, absolutely. Boutique collection is always free for any weight (from 1g upward) at DIAN Jewellery (Gold & Diamond Park) or Shantilal Jewellers (Deira Gold Souk).

Daily delivery slots are capped to maintain secure, punctual service. If your requested window is full, our team will propose the closest alternative available time on that day or coordinate priority boutique collection.

Delivery windows are estimates subject to traffic, security procedures, and logistics conditions. Our dispatch team coordinates closely to keep you updated on driver arrival.

In accordance with precious metals sales terms and UAE consumer rights, operational delivery delays do not automatically entitle cancellation of confirmed gold orders. Any request is reviewed fairly under statutory guidelines.

If you selected Today's Rate, our team will explain how to secure that price today. If you selected Rate on Selected Day, your quotation will reflect the official Dubai Gold & Jewellery Group rate on that day.